Context
A US Retail Chain that had been in the business for decades found themselves lacking the muscles to adapt to market quickly. Their software releases took more than a year and they wanted to bring it down to a quarter, so that they can release often to the market and get frequent feedback too.
Our Approach
- Re-aligned people into small, self-managing teams that work on a specific product area
- Coached engineers, by pairing with them, on how to deliver a shippable increment every few weeks.
- Coached the management on removing systemic impediments.
- Recalibrated their CI/CD pipelines to support speed.
- Rolled out a metrics ecosystem that enabled the teams to stay committed to the journey
Outcomes
- Improved Time to Market by 75%
- Improved Business Satisfaction on IT
- Strong regression protection mechanism – Leaked 2 regressions in 9 months
- Improved Team Morale